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Skyping Medicine

Yes­terday, Dr. Pauline Chen reported in the New York Times on virtual visits, a little-​​used approach for pro­viding care to patients hun­dreds or thou­sands of miles apart from their physicians.

Telemed­icine depends on satellite tech­nology and data transfer. It’s a the­o­retical and pos­sibly real health benefit of the World Wide Web, that giant, not-​​new-​​anymore health resource that’s trans­forming med­icine in more ways than we know.  Chen writes:

Telemed­icine has the potential to improve quality of care by allowing clin­i­cians in one “control center” to monitor, consult and even care for and perform pro­ce­dures on patients in mul­tiple loca­tions. A rural primary care prac­ti­tioner who sees a patient with a rare skin lesion, for example, can get expert con­sul­tation from a der­ma­tol­ogist at a center hun­dreds of miles away. A hos­pital unable to staff its intensive care unit with a single critical care spe­cialist can have several experts mon­i­toring their patients remotely 24 hours a day.

I’m reminded of three things:

First, my recent visit to my internist’s office on East 72nd Street, a short walk from my home. When I see my doctor she smiles warmly, shakes my hand firmly and examines me from head to toe. She takes my blood pressure with an old-​​fashioned sphyg­mo­manometer, looks at my eyes and into my throat, applies a stetho­scope to my scarred chest as she listens to my heart and lungs, and pal­pates — “feels” in doc­tor­speak — my lymph nodes, liver and spleen. All that along with a neu­ro­logical exam; she sees how I stand, walk and balance my head over my torso.

Second, my husband’s con­ver­sation with his mom yes­terday evening, via Skype, trans­mitted between his laptop in our living room and her com­puter in a Buenos Aires apartment.

Third, some history from the 1950s — on how early com­puter sci­en­tists envi­sioned the future of med­icine. From my master’s thesis at Columbia University’s Graduate School of Jour­nalism, on how the “How the Internet is Changing the Practice of Oncology”:

When Vladimir Kozmich Zworykin addressed the 1956 assembly on “Elec­trical Tech­niques in Med­icine and Biology,” he mar­veled at the tech­no­logical feats of com­puters, and envi­sioned how these new instru­ments might be applied in health care. Zworykin, an inventor of tele­vision …was privy to the newest devel­op­ments in applied science.

…He’d seen closed-​​circuit “Tele­color Clinics” that trans­mitted the latest cancer research news to physi­cians in cities along the eastern Seaboard and Great Lakes Region. A color, tele­vision micro­scope linking mon­itors in Philadelphia, Wash­ington and Bal­timore enabled doctors in one city to identify cancer in another…

We’re back in the future! My take on telemed­icine includes three com­po­nents; each cor­re­sponds to one asso­ci­ation above.

1. Telemed­icine is not the same as real med­icine. I like seeing my doctor in real life and am reas­sured by her true presence in the room.

Besides, a hands-​​on exam has some tan­gible ben­efits. A good doctor, who knows how breathing sounds should sound, con­fident in her exam­i­nation skills, might skip an x-​​ray she’d oth­erwise order. A com­petent hema­tol­ogist, skilled in pal­pating her patients’ lymph nodes, liver and spleen, could spare us the costs and risks of some CT scans and MRIs.

Of course, the doctor’s hands should be clean… (a topic unto itself)

2. Virtual visits might help. The reality of med­icine requires inno­vation and com­promise – making the best of a some­times dif­ficult situation.

As Pauline Chen points out in her column, there’s a shortage of doctors affecting some, par­tic­u­larly rural, parts of the U.S. Policy experts antic­ipate the problem won’t go away with current health care reform mea­sures, and some business reports warn the sit­u­ation will get worse. Telemed­icine, while not ideal, might ame­liorate this effect and make a pos­itive dif­ference in the health of people living far from major medical centers. The tech­nology could, indeed, connect patients with spe­cialists who would oth­erwise be out of reach.

3. The future of med­icine will embrace some ele­ments of telemed­icine. We just need to fine-​​tune the process.

As I see it, Internet or satellite-​​directed medical exam­i­na­tions are most promising for image and data-​​centric fields like radi­ology and pathology. It’s telling that Pauline Chen’s first example per­tains to der­ma­tology (skin dis­eases). Sure, I think a far-​​away expert’s view of a skin lesion could be helpful – it might reassure some that a mole or a rash is nothing to worry about, or inform them that indeed, they should hop on a train to Memphis. For patients with benign-​​appearing lesions, telemed­icine could save costs and time in travel and unnec­essary appoint­ments, besides biopsies.

But I’m wary of imple­menting this tool in primary care areas and inter­ven­tional fields like surgery and obstetrics. The prospect of deliv­ering babies upon real-​​time instruction by doctors in cities far away is not what I’m hoping for, at least not for my kids’ kids.

I guess we’ll have to wait and see.

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1 comment to Skyping Medicine

  • Very inter­esting post! I (like many people in long-​​distance rela­tion­ships) use skype all the time because it’s con­ve­nient and free. Hope­fully it stays that way.

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