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A Good Personal Health Record is Hard to Find

Over the weekend I developed another bout of diver­ti­c­ulitis. Did the usual: fluids, antibi­otics, rest, avoided going to the ER, can­celled travel plans.

One of my doctors asked a very simple question: is this hap­pening more fre­quently? The answer, we both knew, was yes. But I don’t have a Per­sonal Health Record (PHR) that in prin­ciple, through a few clicks, would give a time-​​frame graph of the bouts and severity of the episodes over the past several years.

The last time this hap­pened, and the time before that, I thought I’d finally start a PHR. Like most com­pulsive patients, I keep records about my health. In the folder in my closet in a cheap old-​​fashioned filing box, the kind with a handled top that flips open, I’ve got an EKG from 15 years ago, an OR report from my spine surgery, copies of lab results that the ordering physi­cians chose to send me, path reports from my breasts, a skin lesion or two, and, more recently a colonic polyp, bone density studies from 2004, EMGs and more, essen­tially mis­cel­la­neous results.

None of the records I have are digital.

A few years back I con­sidered using Google Health. But their service, as I under­stood it, involved scanning doc­u­ments and uploading them to the Cloud, or paying someone else to do so. That sounded like a hassle. But even had I done that, I wouldn’t have been able to, say, see a graph of my hemo­globin since 1986, or some­thing as simple as my weight changes over time. When Google Health folded a few months back, I was dis­ap­pointed. At the same time, I breathed a sigh of relief that I hadn’t invested my per­sonal and limited energies into putting my records there.

But now what?

I searched for a PHR, again on-​​line, and found some com­mercial stuff, mainly tar­geting doctors’ offices and larger health care systems. Medicare’s infor­mation on Man­aging Your Health Infor­mation Online offers bullet-​​point expla­na­tions on Why Use PHRs?

But I needed no con­vincing. What I need is software, or a platform, that’s user-​​friendly and secure. Ideally mine would mesh with my physi­cians’ records, but my doctors use a variety of record systems. So it’s up to me to inte­grate the data, if anyone will. The problem is there’s little out there, as best I can tell, that’s intended for patients. Most IT com­panies are, for now, focused on getting doctors to sign on.

So I’ll start an Excel spread­sheet, today, on my PC. There must be a better way.

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6 comments to A Good Personal Health Record is Hard to Find

  • I look forward to the day when these digital records are up to speed and are part of the regular medical process because they have the potential to keep providers from over-​​testing, over-​​medicating and therefore, over-​​charging patients. Likewise, the records will help jog the memory of patients and give us con­crete ref­erence points to draw on. I think they will be valuable data col­lection devices if they are used properly. http://​what​s​the​re​alcost​.org/​v​i​d​e​o​.​p​h​p​?​p​o​s​t​=​f​i​v​e​-​q​u​e​s​t​i​ons

  • TW

    Have you tried WebMD’s per­sonal health manager? I have had good luck with it over the years and find it con­ve­nient. In addition, I have had several of my health insurance com­panies (it has been a weird few years for health insurance in this house) directly feed infor­mation in.

  • I use Excel. I have sep­arate sheets for onco, ortho (I also had spine surgery, as well as some other stuff), and “other” by system. There is one master sheet with notable lab work results (patients have full access to all exams in this country) with links to “events” on the other three sheets.

    It’s a little easier here (Israel) because the health fund auto­mat­i­cally uploads lab tests and imaging results that are done in their facil­ities to each patient’s on-​​line account. I don’t really know how I’d manage in the US any more.

    • Hi Knot, Here it depends, largely, on where you get your health care. There are a few health care systems that allow patients full or (more com­monly) partial access to their hos­pitals’ and inte­grated doctors’ records through “patient portals.” At the hos­pitals where I get most of my care, there’s no open access to the elec­tronic records. That problem is com­pounded in my case by the fact that I see spe­cialists in dif­ferent offices, some apart from the hos­pitals and each with their own records system.

  • Zweena may be a solution for you. I created Zweena 5 years ago with these issues in mind. Please go to our web site http://​www​.zweena​health​.com and see if our fea­tures and ben­efits make sense for you. We do the work in col­lecting copies of your records from any doctors etc, and then our trained staff creates your digital record which only you and anyone you authorize may have access to. We also publish your digital data to Microsoft Health­Vault so now you take advantage of their digital partners as well, to help better make use of their new digital ecosystem. We have members from all over the US and Canada. Let me know if I can answer any ques­tions. We are Con­sumer Centric and our appli­cation and service are focused on you.

  • As the creator and fake CEO of Extormity, I am all too familiar with the chal­lenges you face in finding valuable health IT appli­ca­tions — espe­cially when it comes to man­aging your own medical infor­mation. However, I also serve as pres­ident of a very real per­sonal health record orga­ni­zation — NoMore​Clip​board​.com. Our portable, online product, along with several others out there, pro­vides sig­nif­icant value to con­sumers and care­takers. While this cat­egory is still rel­a­tively new and will no doubt mature rapidly over the next few years, several of us give indi­viduals a real alter­native to cre­ating home grown PHRs in a spread­sheet. Give our free PHR a spin, and see why prac­tices, health systems, employers and public sector orga­ni­za­tions are working with us to improve con­sumer engagement.

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